A support.wpbakery.com account is created right after the purchase completion. If you have purchased WPBakery Page Builder but are unable to login into your account, there are a few things you can try.
If you purchased WPBakery Page Builder on wpbakery.com:
- First, make sure you have confirmed your purchase via email;
- Ensure that you are using the correct login credentials (the same email address that was assigned to the license at checkout);
- If you have forgotten your password, you can try resetting it.
If you purchased WPBakery Page Builder on CodeCanyon: