Please make sure to unzip the original file that you’ve downloaded. Inside of it, you’ll find documentation and plugin .zip file, that should be uploaded to your site. According to WordPress plugin installation instructions.
FAQ
- Is there a free version of the WPBakery Page Builder?
- WPBakery Page Builder vs. Visual Composer Website Builder?
- What are the benefits of direct license for WPBakery Page Builder?
- Does WPBakery Page Builder work with any WordPress theme?
- Where Can I Get Official Support?
- I keep getting this error during checkout while purchasing the plugin: “Address fields can have a maximum length of 50 characters”
- Where can I find my purchase code/license key?
- Why can’t I find my purchase confirmation email?
- I have purchased WPBakery Page Builder, but I’m unable to login into my account…
- I have purchased WPBakery Page Builder, but I don’t see my license…
- I cannot update my license after site has been migrated to live
- Is there a separate license available for a staging site?
- Is there a license or plan available to use the plugin on multiple sites?
- Does WPBakery Page Builder work with Gutenberg?
- I keep getting this error: “The plugin does not have a valid header”
- I’m trying to install WPBakery Page Builder, but WordPress is saying “The package could not be installed. No valid plugins were found.”
- When installing WPBakery Page Builder I get error:”Fatal error: Cannot redeclare … (previously declared in …)”
- There’s a new version of WPBakery Page Builder available, how can I get it and update it on my site?
- When trying to update I receive message ‘Update Package not available’
- Can I update WPBakery Page Builder if I have purchased it in a theme?
- Who is applicable for support at support.wpbakery.com?
- After clicking WPBakery Page Builder button I see spinning icon for indefinite time…
- I can not use WPBakery Page Builder on Posts and Custom Posts
- Can I get white label version of WPBakery Page Builder?
- Can I include WPBakery Page Builder in my end-product?
- Can I include WPBakery Page Builder in my theme?
- Can I use WPBakery Page Builder on several WordPress sites (Multisite/Developers license)?
- Can I insert 3rd party shortcodes?
- Can I add my own shortcodes sets?
- I have a layout that I created with WPBakery Page Builder and now I want to “clone” it for use on the other page/post, how can I do that?
- When adding Image Filter I receive error: “Error while applying filter to the image. Check your server and memory settings.”
- Can I link to specific row of my layout?
- Can I change element default values?
- Can I link to external images?
- Can I save part of the page as a template?
- Where can I get my purchase invoice?
- Does WPBakery Page Builder offer discounts?
- What are the benefits of renewing support tenure?
- What is the AI credits usage limit?
- How can I continue using the AI feature once my AI credits are exhausted?
- Can I transfer the AI credits from one month to another?