License is added to your account right after the purchase completion on wpbakery.com if you purchased WPBakery Page Builder on CodeCanyon then you will need to import your licenses. To do that login to support.wpbakery.com with your account and click “Import” link below the license table. If you don’t have account in support.wpbakery.com yet, you can create one here. If you have account but forgot your password you can reset your password.
If you got WPBakery Page Builder by purchasing WordPress theme this does not grant you with a direct license for WPBakery Page Builder. In such case updates and support is managed by your WP theme author. Nevertheless, you can consider purchasing a direct license for WPBakery Page Builder. Why do you need a direct license? Direct product license unlocks several benefits:
- Access official customer support to open tickets
- Receive direct updates
- Use WPBakery Page Builder with any theme (not just the one you got it with)
- Manage your licenses information