1. Home
  2. Docs
  3. Preface
  4. Support and Resources

Support and Resources

In this section, you will find a list of useful resources related to WPBakery Page Builder WordPress plugin, including the link to official support, sales page, and official website.

Official Support

To get your support related question answered in the fastest timing, please head over to our support page and open Support ticket. To open a support ticket you should have an active support license associated with your account.

Before applying for support please make sure you understand the rules of support and go through all steps described and listed in Support Policy in order to get your issues solved as soon as possible.

How to login to support portal?

Use your WPBakery account (usually your email address) and password that you set. With each purchase on wpbakery.com, our system either create a new account for you or assigns a new license to the existing account (if you previously created an account).

Purchased WPBakery Page Builder on CodeCanyon?

Create your WPBakery account and import your licenses from CodeCanyon with help of our automated import tool. To import your licenses login to support portal and click “import” link below the message that you don’t have licenses. Upon clicking the link you will be asked to log in with your envato credentials – this will start importing process.