I have purchased WPBakery Page Builder, but I'm unable to login into my account…

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I have purchased WPBakery Page Builder, but I’m unable to login into my account…

A support.wpbakery.com account is created right after the purchase completion. If you have purchased WPBakery Page Builder but are unable to login into your account, there are a few things you can try.

If you purchased WPBakery Page Builder on wpbakery.com:

  1. First, make sure you have confirmed your purchase via email;
  2. Ensure that you are using the correct login credentials (the same email address that was assigned to the license at checkout);
  3. If you have forgotten your password, you can try resetting it.

If you purchased WPBakery Page Builder on CodeCanyon:

  1. Create a new account.
  2.  Navigate to https://support.wpbakery.com/licenses and click on the “import it” option at the bottom of the page. It will prompt you to log in to CodeCanyon to complete the import.
  3. You can then activate the plugin license as noted here: https://wpbakery.com/video-academy/activate-wpbakery-page-builder-wordpress-license/
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